The first time you login, your login id and password will be the first letter of your first name, the first three letters of your last name, and the last four digits of your Social Security number. For example, John Doe, Social Security number 123-45-6789, would translate to the login id jdoe6789.
MetLife will not be providing insurance cards. If anyone wants an ID card, there is a dummy one available at http://www.frontier.benefitsnow.com the Learn/Reference section, under documents than forms. This card shows our group number.
Your legal plan entitles you to hire your own out-of-network attorney and be reimbursed up to set dollar limits for any covered services. You will be responsible for any attorney’s fees in excess of these reimbursement limits and for any non-covered services you hire the attorney to perform.
To utilize this option, contact them at 1-800-821-6400 and ask any representative to send you a fee reimbursement packet.