Welcome to my website. If you've come here to view my resume online click on the VIEW button below and you'll be taken to the HTML version of my resume.

For a Word6 download, click on the DOWNLOAD button

Here are some recommendations about how to improve customer acquisition, customer retention and customer service...they are part of my personal Code of Ethics and Conduct.

Mike Otto, 175 Highland Parkway, Rochester, NY 14620
716.473.5211 - Cell 201.280.7313 - Send eMail