HOW TO ORDER OUR PRODUCTS
To avoid selection disappointments or delivery schedule delays, we recommend that you contact us at any of the addresses shown below BEFORE you place an order. We can then provide you the latest information on product and color availability and an estimate of how long it may take to weave and ship your individualized item.
FORM OF PAYMENT
To keep costs down, we do not accept credit card or PayPal orders. However, we are happy to accept personal checks or money orders (please allow a little time for personal checks to clear). All quoted prices are in United States dollars (USD) and include California sales taxes.
SHIPPING & HANDLING
Within the 48 contiguous United States, shipping and handling charges are $7.00 for the first item, plus $0.50 for each additional item sent in the same shipment to the same address. Examples of shipping and handling charges follow:
Shipment to a Single Address:
• One scarf … $7.00
• Two table runners to the same address … $7.50
• Three tea towels to the same address … $8.00
Split Order (two addresses):
• Four tea towels to the first address … $8.50
• One start to a second address … $7.00
Please contact us for a quote for shipments to destinations outside the 48 states.
ORDER INFORMATION
Placing an order can be done by regular U.S. Mail as noted below. When you place your order, please provide the following:
1. Quantity, description and unit price of each item ordered
2. Total amount ($) for merchandise
3. Shipping & handling charges
4. Grand total of the order
5. A check or money order, made payable to GEORGIA KNUTSEN
6. Your mailing address
7. You e-mail address or telephone number, in case we need to contact you regarding your order
8. A shipping address if different from your mailing address.
SUBMITTING YOUR ORDER
Call Georgia first, at the phone number below, to ensure that everything is in order. Then you can send your order by regular U.S. Mail to:
Georgia Knutsen
361 Osprey Loop
Chester, California 96020 (U.S.A.)
SECURITY & PRIVACY
You should be advised that we do not use any encryption techniques to protect electronic communications. Also, we operate under a very simple privacy policy: We do not share customer information with anyone else.
QUESTIONS?
You can contact Georgia by regular U.S. Mail at the address noted above, or by e-mail or telephone to:
• e-mail to …………. georgiakatie@frontiernet.net
• Telephone to …… (530) 310-3687
(Business hours for telephone calls are Monday through Friday, 9:00 am to 5:00 pm Pacific Time, or 1700 to 0100 GMT/UTC.)